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Complaints

The Opticians of Manitoba (OOM) ensures that Opticians provide safe and effective care. Should you feel that you have had an experience to the contrary, please let us know. We investigate all written complaints related to an Optician’s professional practice. All complaints are treated in a confidential manner.

OOM does not have jurisdiction to investigate concerns about:

  • Business practices
  • Financial matters such as prices, warranties or refunds

Please direct any such concerns to the Optician’s manager.

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