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Maintenance of Competency (MOC)


The Opticians of Manitoba (OOM) believe that Opticians have a professional responsibility to demonstrate that they are engaged in lifelong learning and ongoing continuing education, formally referred to as Maintenance of Competency (MOC).


OOM is mandated by the Province of Manitoba Opticians Act and its Bylaws and Practice Directions:

  • Develop, establish and maintain standards of academic or technical achievement and qualifications required for registration and licensing and monitor compliance with them, the bylaws, legislation, and Practice Directions.
  • Develop, establish and maintain a Maintenance of Competency program to maintain the competence of its registrants, promote high standards of knowledge and skill and to enhance the practice of Opticianry through a program that may provide for, but is not limited to:
    • Reviewing the professional competence of registrants
    • Requiring registrants to participate in programs intended to ensure competence
    • Conducting practice audits
    • Promoting the ability of registrants to respond to changes in practice environments, advances in technology and other emerging issues

In keeping with OOM bylaws and the Province of Manitoba Opticians Act:

  • All registrants are required to attend a minimum of hours of MOC education on an annual basis and in every three year cycle, in order to maintain their license
  • Registrants can begin to accumulate MOC credits as soon as they become Licensed in Manitoba and it is the responsibility of each optician to ensure they are in compliance with MOC requirements
  • Inactive registrants must continue to maintain all MOC requirements

This policy applies to all Licensed Opticians and Contact Lens Licensed Opticians in Manitoba.


  • Registrants of the Opticians of Manitoba are required to obtain a minimum number of MOC credits during every three-year MOC cycle.
    All credits must be related to the maintenance of theĀ registrants competence.
    Credits will be calculated and applied in accordance with the OOM Maintenance of Competency Policy and the Policy on the Accreditation of Continuing Education activities.
    Registrants are responsible for submitting details of events attended which are not provided by the OOM including a completed application form for the credits.
    Reports identifying the number of credits reported and recorded are available in the registrants’ section of the OOM website.
    At the end of each cycle you will receive a report on the status of your credits if you are not in compliance with credit requirements.
  • If you find you have more credits than you need for a cycle, it is your responsibility to advise the office in writing if you wish to have the surplus ā€˜bankedā€™ for the following cycle. A maximum of 4 surplus credits may be advanced to the next cycle.
  • It is strongly recommended that Opticians complete one third (1/3) of the total number of credits required for the three year cycle, by August 31 of each year of the three year cycle, in order to avoid having to obtain credits required in order to be eligible for obtaining a license at the end of the third year of the cycle. PLEASE NOTE however that registrants who had failed to comply with MOC requirements at the end of the previous three year cycle, will be required to complete one third of the total number of credits in each year of the next cycle.

How to Earn MOC Credits

All MOC credits must be related to the maintenance of theĀ registrants competence, i.e. eyeglasses and/or contact lenses.

A registrant must obtain a minimum of 75% of their MOC credits from ā€œCategory Aā€ activities and 25% from ā€œCategory Bā€ activities. A maximum of 4 credits may be advanced to the next cycle.

OOM Registrants may obtain MOC credits from:

  • Attending Eyeglasses (EG) or Contact Lens (CL) related seminars, lectures, workshops or online MOC modules
  • Attending Advanced Practice Courses: Opticians enrolled in Advanced Practice Year One, Advanced Practice Year Two Contact Lenses, and Advanced Practice Year Two Sight Testing will be awarded 9 credits per year, divided between the Eyeglasses and CL categories, upon successful completion of the program.
  • Participating in ā€œOtherā€ activities, which may be used to supplement the total MOC requirements, subject to the minimum and maximum totals and the OOM policy for calculating credits in the ā€œOtherā€ category. ā€œOtherā€ activities may include, but are not limited to:
    • Relevant lectures or online MOC modules having content that can be applied to the practice of Opticianry e.g. St. Johnā€™s Ambulance, CPR, Management/Motivational Seminars etc.
    • Attending presentations sponsored by the OOM
    • ActivitiesĀ  which are not considered as an educational tool for the individual registrant but would be considered as a volunteer activity that enhances the practice of Opticianry
    • Completing education modules online

If a supplier, company, organization believes that there are courses, seminars or a learning module that should qualify for MOC credits, they may submit the form Request for Evaluation of Credits for a Proposed MOC Activity (Appendix E) to the Registrar. Their request will be considered by the Quality Assurance Committee and they will be advised in writing of the Committeeā€™s decision.

Fees for MOC Events

Effective April 1, 2011, a $25.00 fee will be charged to all Active registrants for attendance at events sponsored by the OOM.

Effective April 1, 2011, a $35.00 fee will be charged for all inactive registrants to attend lectures or seminars arranged by the OOM.

OOM registrants who are members of the OAC are charged a fee per module to complete OAC education programs online. OOM registrants who are OAC members receive 4 MOC monetary credits at the beginning of each year from the OAC. The value of these monetary credits is $120.00 – $240.00.The OAC enters the amount of the available monetary credits in a bank for the member who can then apply them towards the cost of completing online MOC credits offered by the OAC.

Reporting Requirements for MOC Credits

  • Registrants who attend OOM sponsored MOC events will be required to hand in a completed Evaluation Form at the registration table, at the completion of the event in order to receive their MOC credit form for attending the event
  • Registrants must retain proof of MOC activities and are responsible for submitting details of events attended which are not provided by the OOM (using the form Application for MOC Credits (Appendix G), to the Registrar for approval by the Quality Assurance Committee, if they wish to receive credits for these events. If the sponsor of the event has provided attendees with an MOC certificate verifying the memberā€™s attendance, these can be submitted with the application form as verification. If a certificate has not been provided by the sponsor of the event, the verification of attendance section on the Application form must be signed by the sponsor, in order to be considered for MOC credits.
  • The form “Application for Approval of Other MOC Credits” must be submitted to the Registrar and approved by the Quality Assurance Committee, before MOC credits can be awarded for the activities in the “Other” category
  • Although the OAC records a registrants credits earned for OAC education modules, OOM registrants are still required to submit a copy of their MOC certificate for each module so the credits it can be entered in the OOM data base for the registrant, as proof of completion.

MOC Education Certificates

Copies of MOC Education Certificates will be provided to registrants at the conclusion of each event arranged by the OOM, and the registrantā€™s credits will be entered by OOM in the optician’s MOC file.

Notice to Registrants Who Are Noncompliant

If a registrant is noncompliant at the end of a three-year cycle, the registrant will:

  • Receive a letter sent by registered mail, advising them of their noncompliant status at the beginning of October of the year in which the three year cycle ends. A second letter will be sent by Registered mail on December 15 if by that date the registrant is still in non-compliant status.
  • Be provided with a grace period within which to bring themselves into compliance with MOC requirements .The grace period will allow the registrant until March 1 of the year following the end of the three year cycle, to achieve compliance.
  • Credits earned from January 1 ā€“ March 31 in the first year of the next three-year cycle in order to bring the registrant into compliance with the previous three-year cycle, cannot be applied to the current/new three year cycle
  • If a registrant fails to achieve compliance by December 31 of the last year of the three-year cycle, the Quality Assurance Committee may, in the absence of a reasonable excuse being provided by the registrant:
    • Withdraw the registrants’ certification under the Opticiansā€™ Act
    • Require the registrant to successfully complete a suitable examination of their skills and knowledge, at the opticians’ expense
  • The Quality Assurance Committee must make their decision to either withdraw the registrants’ certification or require the registrant to complete an examination within 30 days following the compliance deadline
  • The Quality Assurance Committee must forward a letter to the registrant by registered mail within 15 days after their decision has been made, advising him/her:
  • If the opticians certification is being withdrawn, the specific reasons and the date that the withdrawal becomes effective
  • That in order to maintain certification, the registrant is required to take an examination, at their own expense, to demonstrate their skills and knowledge, which must be successfully completed within 30 days and thatĀ  a copy of the examination results must be forwarded to the Quality Assurance Committee within 10 days of receiving them
  • Of their right to appeal the decision of the Quality Assurance Committee by submitting a letter to the OOM Council within 10 days

A copy of the letter must also be forwarded to the OOM Council.

Method of Review/Appeal

Any decision by the Quality Assurance Committee to withdraw certification may be appealed, in writing to the OOM Council.

Practice Audits

The Quality Assurance Committee must facilitate practice audits utilizing internal or external resources through a random selection of the registrants each year.

Reporting Requirements

In keeping with the Bylaws of the Opticians of Manitoba the OOM annual report must include the following information for the year in respect of which the report is submitted:

  • The number of practice audits conducted and the results of the audits
  • A description of the Maintenance of Competency program and other methods used to maintain the competence of the registrants
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